Our Accessibility Statement

Brookstone Painting is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Brookstone Painting takes the following measures to ensure accessibility of our website ("https://www.brookstonepainting.com/"):

• Include accessibility as part of our mission statement.
• Integrate accessibility into our procurement practices.
• Integrate accessibility into our procurement practices.
• Provide continual accessibility training for our staff.
• Include people with disabilities in our design personas.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Brookstone Painting is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication after a session expires does not cause loss of data. Some videos have sign language interpretation.

Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers on https://www.brookstonepainting.com/.

• Phone: (781) 336-8082
• Email: matt@brookstonepainting.com
• Address: 21 Chapel Hill Dr, Plymouth, MA 02360

We try to respond to feedback within 5 business days.

Compatibility with browsers and assistive technology

Brookstone Painting' website is designed to be compatible with the following assistive technologies:

• "browser X with assistive technology Y on operating system Z"

Brookstone Painting' website is not compatible with:

• "browsers older than 3 major versions" or "Mobile operating systems older than 5 year"

Technical specifications

Accessibility of Brookstone Painting relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

Limitations and alternatives

Despite our best efforts to ensure accessibility of Brookstone Painting, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Brookstone Painting' website:

1. Comments from users: uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days. Please use the 'report issue' button if you encounter an issue.
2. Archived documents: might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 3 business days. Please contact documents@example.org for support.

Assessment approach

Brookstone Painting assessed the accessibility of our website by the following approaches:

• External evaluation

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

• Brookstone Painting
• Communication Department
• Director of Communication

Formal complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.